Appointments

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Urgent appointments for today or tomorrow

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

Our appointments are for 10 minutes, for one problem and for one person only. You may be asked to book another appointment if there are several problems that need to be dealt with.

Ways to book

If the practice is closed please contact NHS 111.

Extended Access

We also have extended access available. See our Out of Hours information.

Book a Routine Appointment

Our appointments are for 10 minutes, for one problem and for one person only. You may be asked to book another appointment if there are several problems that need to be dealt with.

You may be asked the nature of your problem to ensure you are offered the appropriate clinician.

Ways to book

1. Download the NHS App

2. Request an appointment online

3. Use our online services

4. Telephone: 01622 686 963 after 2pm

Sickness Certificates (Fit Notes)

If you are off sick for more than 7 days in a row, you must give your employer a doctor’s note. This includes weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

Our doctors will always call you first to check if a home visit is needed.

If you need a home visit, please call reception before 10:30am.

Telephone: 01622 686 963

A doctor or nurse may call you back. They might be able to help over the phone or suggest you go to hospital instead.

Home visits are only for patients who cannot leave their home because of illness or disability.

Please note: One home visit takes the same time as seeing several patients at the surgery. We also have better tools and equipment at the surgery.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

1. Telephone us on 01622 686 963.

2. Cancel an appointment online

3. Cancel using our online services

4. Cancel through the NHS App

Out of Hours

Enhanced Access

You can now see a GP or other health worker outside normal hours.

These appointments are for all West Kent patients, no matter where you live. You can be seen 7 days a week, all year round. You may not see your usual GP and might need to go to a different surgery.

Appointments may take place:

  • At your usual surgery
  • At another local GP surgery
  • At ar local NHS service, like a GP Hub

Appointment Times:

  • Weekday evenings (Monday to Friday): 6:30pm to 8pm at a local surgery
  • Saturdays: 8am to 12pm at a local surgery
  • Sundays and Bank Holidays: 9am to 12:30pm in Tonbridge or Maidstone

To book, call your surgery during normal hours. You can’t call on weekends, bank holidays, or after 6:30pm on weekdays.

Minor Injuries

We can help with small injuries like cuts and sprains.

Call us first on 01622 686 963 before going to A&E. We may be able to help and save you a long wait.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Sevenoaks Urgent Treatment Center

This is based at Sevenoaks Hospital is Open 8am to 8pm, 7 days a week 365 days a year and has one GP providing up to 32 appointment slots per day.

The service is suitable for patients for same-day appointments that cannot wait 24 hours to be seen.

You can be seen by a GP at the Sevenoaks Urgent Treatment Center by

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online