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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Urgent appointments for today or tomorrow
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Our appointments are for 10 minutes, for one problem and for one person only. You may be asked to book another appointment if there are several problems that need to be dealt with.
Ways to book
- Telephone: 01622 686 963
Extended Access
We also have extended access available. See our Out of Hours information.
Book a Routine Appointment
Our appointments are for 10 minutes, for one problem and for one person only. You may be asked to book another appointment if there are several problems that need to be dealt with.
You may be asked the nature of your problem to ensure you are offered the appropriate clinician.
Ways to book
2. Request an appointment online
4. Telephone: 01622 686 963 after 2pm
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Please be aware that our GPs will always call to assess the home visit request first.
If you need a home visit, you can help us by calling reception before 10:30am.
Telephone: 01622 686 963
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
1. Telephone us on 01622 686 963.
2. Cancel an appointment online
Out of Hours
Enhanced Access
You can now see a GP or other healthcare professional out of hours.
Enhanced Access appointments are available for all patients in West Kent, regardless of where they are located. This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year. It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
These appointments offered could be:
- At your registered practice
- At another local GP practices
- At another local NHS service - such as a General Practice Hub
We offer:
- Evening Weekday Appointments (Monday to Friday) - 6:30pm to 8pm at a local practice
- Saturdays Appointments - 8am to 12pm at a local practice
- Sunday and Bank Holiday Appointments - 9am to 12:30pm at a hub in Tonbridge or Maidstone
In order to book these appointments, you will need to contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6:30pm to 8pm Monday to Friday.
Minor Injuries
We can offer advice and treatment for a variety of minor injuries including cuts and sprains.
If you need advice or treatment, please telephone the surgery on 01622 686 963 before attending A&E as this may prevent a long wait.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Sevenoaks Urgent Treatment Center
This is based at Sevenoaks Hospital is Open 8am to 8pm, 7 days a week 365 days a year and has one GP providing up to 32 appointment slots per day.
The service is suitable for patients for same-day appointments that cannot wait 24 hours to be seen.
You can be seen by a GP at the Sevenoaks Urgent Treatment Center by
- Contacting NHS 111 and ask to book an appointment
- or you can attend the UTC as a walk-in patient
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.