Segmentation: Patient Needs Group (PNG)

Patient Need Groups (PNGs)

You don’t need to do anything, but you might see a test result in your NHS app mentioning “Patient Need Groups” or “Risk Stratification.” This simply gives us a clearer picture of your individual health needs, so we can better understand how to support you. Your information is updated each month, so if your health needs or conditions improve, your PNG can change too. This helps us provide more personalised care, making sure you get the right help at the right time.

Why is this important?

• This tool helps your care team give you the right care for your needs
• It helps you and your care team work together to keep you as healthy as possible

How do PNGs work?

• Everyone is different. Some people are very healthy, some have one or two health problems, and some have many health problems
• The PNG system puts people into 11 different groups based on how much care and support they are likely to need
• Your group can change if your health changes

What are the different Patient Need Groups?

• Green (PNG 1–4): You are healthy or only need a little help. You might just need regular check-ups and advice on staying healthy.
• Amber (PNG 5–9): You have some health needs. This group includes people with mental health issues or who are pregnant. You might need some help from your care team to manage your health.
• Red (PNG 10–11): You have more complex health needs or issues with mobility. You may need more help and regular support from your care team. 

We understand that some people may be surprised by their PNG and find the information worrying. Please note PNGs are allocated automatically based on information in your health record and have not been inputted individually by your doctor. PNGs are a tool that doctors and nurses use alongside their medical knowledge to make decisions about the best care for your health.

Your information is updated each month, so if your health needs or conditions improve, your PNG can change too. For example after the birth of her child a mother returns to the Low need group or a health initiative may improve conditions and a patient may be able to move to a lower group.