Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FRIENDS & FAMILY TEST RESULTS

Select year:
  • 42% Extremely Likely
  • 34% Likely
  • 3% Neither Likely nor Unlikely
  • 9% Unlikely
  • 13% Extremely Unlikely
  • 0% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Jan 2021 000000
Dec 2020 000010
Nov 2020 000000
Oct 2020 000100
Sep 2020 000010
Aug 2020 000010
Jul 2020 100010
Jun 2020 000000
May 2020 000000
Apr 2020 000000
Mar 2020 000020
Feb 2020 000000
Jan 2020 000100
Dec 2019 000020
Nov 2019 000000
Oct 2019 000000
Sep 2019 000000
Aug 2019 15202120
Jul 2019 980200
Jun 2019 410100
May 2019 720300
Apr 2019 151100
Mar 2019 000000
Feb 2019 100000
Jan 2019 1030050

Patient feedback

We asked the question:
Why did you choose that response?

A very good and efficient appointment, thank you.
Posted on: 24/08/2019

The service this afternoon was very quick. The nurse was polite and very efficient, I was in and out within 15 mins. Thank you all at the surgery.
Posted on: 22/08/2019

Got an appointment which is quite rare recently so am pleased i got to see the doctor at last.
Posted on: 22/08/2019

Saw the nurse at the appointment time.
Posted on: 21/08/2019

The nurse I saw was extremely friendly and really put me at ease. I do not like needles but she made the experience so much more pleasant.
Posted on: 21/08/2019

For met not easy to get there and have to wait to get an appointment
Posted on: 15/08/2019

Its nothing to improve all was excellent.
Posted on: 09/08/2019

Excellent doctor I saw today. She listened to me and made further referrals. Very warm and nice Doctor.
Posted on: 09/08/2019

Quick friendly advice not long been with surgery but always helpful.
Posted on: 09/08/2019

Always friendly and helpful staff
Posted on: 09/08/2019

GP was helpful & kind
Posted on: 08/08/2019

Lovely Dr's and staff
Posted on: 07/08/2019

The reception staff and medical staff are very helpful and welcoming.
Posted on: 06/08/2019

Very friendly and professional staff.
Posted on: 06/08/2019

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